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FAQS

© KATHERINE PRIEST JEWELLERY 2018

Delivery

Most pieces are made to order within 1-3 weeks unless stated in the article description. All pieces will be sent via Royal Mail Special Delivery which will require a signature unless outside of the UK. Free UK delivery on all orders.

All pieces will be presented in a jewellery box.

Returns

If you are not completely happy with your order please contact me within 7 days of receiving the item in its original packaging and you will have to pay the postage cost. Please send Royal Mail Special Delivery which will guarantee that I will recieve it. Once returned and it is in its original condition you will receive a refund or exchange, less any postal charges.

The Maker shall retain all rights in and title to the items of jewellery until sale, when title shall pass directly to the purchaser. 

Copyright and all intellectual property in the items of jewellery remain with the Maker.